NHS New Medicine Service

It is estimated that between 33 – 50% of medicines are not taken as prescribed.

Here at Muhammad’s Pharmacy, it is our goal to support our patients in taking their medicines safely and effectively.

The New Medicine Service (NMS) is a free NHS service that aims to help you get the most out of your newly-prescribed medicines. 

Why use the New Medicines Service?

If you've recently been prescribed a new medicine to help treat a long-term health condition, you may have questions about how to safely get the most out of your medicine

Is the New Medicines Service suitable for me?

The NHS have defined certain long term conditions which are eligible for the service, and our pharmacists may recommend this service for you. Alternatively, if you have been prescribed a new medicine by your doctor, you can ask one of our pharmacists in store if you are eligible for the service.

How It works

1. When you are started on a new medicine you might be eligible for the NMS service. A member of our team will offer you this service. 

2. First Consultation 7 - 14 days after getting your new medicine

Our pharmacist will ask you about how you got on with your medication, explore any issues you might have encountered and provided relevant advice and support.

3. Follow-up Consultation 14 - 28 days after getting your new medicine

Our pharmacist will arrange a final meeting to ensure that you have a good understanding of your new treatment and that you aren't having any adverse effects.

How will the New Medicine Service help me?

The New Medicine Service will give you the chance to find out more about your medicine and identify any problems you may be having with them. Our pharmacists can answer any queries to help you find the easiest and most effective way of taking your new medicine. 

Next time when you start a new medicine, speak to a member of our team to check if you are eligible for this service.